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Shipping &Returns

Last updated: 31st August 2026

Delivery Information

We aim to process and dispatch all orders within 3 working days of purchase.

Delivery Method

Estimated Delivery Time Cost Royal Mail Tracked 48 2 working days From £3.50 (cost may vary depending on order size, e.g. number of calendars/prints ordered — final cost shown at checkout).

Orders are sent via Royal Mail. Once dispatched, you’ll receive a confirmation email with tracking information where available.

Please note delivery times are estimates and may occasionally be affected by circumstances outside our control (e.g. courier delays, weather, high demand periods such as Christmas).

International Delivery
We currently only ship within the UK.

Returns & Refunds

Your Right to Cancel Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item(s), without giving a reason.

To cancel or return an item:

  1. Email us at info@michaelwakephotography.co.uk within 14 days of receiving your order, including your order number and the item(s) you’d like to return.
  2. We’ll confirm your return and provide instructions on where to send the item back.
  3. Send the item back to us within 14 days of telling us you wish to cancel. Return postage is at your own cost unless the item is faulty or was sent in error.
  4. Once we receive and inspect the returned item, we’ll process your refund within 14 days, back to your original payment method.

Condition of Returned Items

Items must be returned unused, in their original condition and packaging where possible. We reserve the right to refuse a refund or apply a deduction if an item shows signs of use or damage beyond what’s necessary to inspect it.

Exemptions

Some items cannot be returned unless faulty, including: • Personalised or made-to-order prints and commissions • Digital downloads, once accessed or downloaded

Faulty or Damaged Items

If your item arrives faulty or damaged, please contact us at info@michaelwakephotography.co.uk within 14 days of delivery, including photos of the item and packaging. We’ll arrange a replacement, repair, or full refund, including return postage costs, in line with your rights under the Consumer Rights Act 2015.

Questions?

If you have any questions about your order, delivery, or a return, get in touch at info@michaelwakephotography.co.uk and we’ll be happy to help.